We are looking to hire 10 Background Screening Analysts

Canada, New Brunswick | EMEA Team

Fully Remote - 12-Month Fixed-Term Contracts

Start Date: April 28th, 2025

Work Hours: Monday to Friday, 6:00AM ADT to 2:30PM ADT

Are you ready to make an Impact!

The Opportunity:

Who We Are

At Certn, we’re tearing up the playbook and rewriting how background checks are done. With The World’s Easiest Background Check, we’ve swapped slow, clunky processes for fast, global, and tech-driven solutions. We’ve made waves, but let’s be real—this is just the beginning.

We don’t do corporate buzzwords or business-as-usual. We’re building a culture fueled by bold ideas, creativity, and fearless execution. Sound like your vibe? Keep reading.

The Gig: Background Screening Analysts

Do you have a passion to learn more in technology? We’re on the hunt for some detailed oriented curious and hard working people to join our team as Background Screening Analysts. Our BSA’s help our clients mitigate the risk of undesirable hires and tackle CV lies and degree fraud. You will be working with many UK and global clients, helping them protect their business, brand and reputation. Working as part of our existing teams, you’ll undertake and complete various background screening checks.

Some of the benefits you can expect at Certn include.

• Work from home allowance

• Paid accrued annual leave

• Full IT equipment will be provided

• Paid accrued wellness days

• And many other benefits

Please note these are prorated for the time period you are working.

We’re looking for individuals who will bring:

• Previous experience in customer service, showcasing aptitude in handling customer inquiries and managing busy workloads

• Organizational skills with an ability to multitask effectively and meet tight deadlines.

• Thoroughness and accuracy in completing tasks, ensuring quality and timely outcomes

• Demonstrated capability to handle a high volume of transactional tasks (typically ranging from 80-100 items per day)

• Good email etiquette, and confident, professional phone manner for effective communication with clients and candidates

• Familiarity with office software such as Google Suite, as well as a willingness to learn and adapt to new online systems

You will need to be:

• Able to commence work as soon as April 28th

• Have exceptional attention to detail

• Possess a strong drive to be of service, with experience in customer service or call centre environments

• Are committed to being active and supportive team members

Why You Should Be Excited:

• Work with amazing teams committed to giving great customer service

• DEIB Commitment: We're dedicated to creating an inclusive and equitable environment for all

• Bright Minds: Learn from some of the most brilliant and kind people you’ll ever meet!

How you will have impact:

• Conduct comprehensive background screenings, including Criminal Record Checks, academic qualification verifications, and employment reference checks for candidates hired by our clients, in accordance with established guidelines, legislation, training materials, and processes

• Dispatch and follow up on reference and verification requests, recording ongoing actions and conclusions

• Record all findings and outcomes accurately, including additional expenses for billing purposes

• Flag any adverse findings or discrepancies between candidate-provided information and research outcomes

A Little Bit More About Us:

These roles are to support the EMEA team delivering to UK and global clients. Together, we are diversifying our offerings and are bringing AI driven background checks into the UK!

Certn is a growing global technology company that is looking to reinvent the way organizations build Trust in People with technology and AI-backed background checks. Having recently been named one of Canada’s Companies-to-Watch in Deloitte’s Technology Fast 50™ Awards, we are becoming one of the fastest-growing start-ups.

Who are Certonians?

We are football players, DIY creators, spicy-food lovers, karaoke lovers, wine connoisseurs, and so much more! We are a team of 350+ people currently living the dream at Certn across the globe and we are looking for more team members to level us up. If you are excited about working with a group that values accountability, working synergistically with one another, being inclusive of different perspectives, approaching all solutions & problems with compassion and empathy - we want to hear from you!

Certn takes immense pride in being an advocate for equal opportunities in the workplace. Our unwavering commitment lies in forging a workplace that embodies respect, inclusivity, and freedom from barriers – a place where every member of our team can unleash their full potential. We firmly believe that the strength of our organization is rooted in diversity, and we encourage every individual to bring their authentic selves to work. We extend a warm welcome to all qualified candidates and hope that you'll consider Certn as your preferred employer, where you can thrive and contribute to our collective success.

If you have a disability that requires accommodation during any stage of our recruitment process, please let us know how we can best assist you.

Just so you know… The selected candidate will be required to complete a background check. This means you will get to see first hand what we do (and trust us, we do it REALLY well)!