We are building a modern, end-to-end logistics infrastructure designed entirely for the ever-evolving needs of ecommerce brands and everyday consumers.

Powered by next-generation technology and a vertically integrated supply chain, Veho gives brands and their customers unprecedented control over their deliveries and removes the pain from the ecommerce post-purchase experience. We make delivery the ‘extension of the brand’ and leverage it to create deeper loyalty and trust between brands and their customers, driving customer retention and lifetime value. Our rapidly growing client list includes leading consumer brands like Hello Fresh, Zara, Macy’s, Sephora, and more.

To truly build an iconic company, we strongly believe that our people and values must be aligned with our mission. As such, we take pride in our championship team, merit-based culture. We seek team players who want to compete, win, make an impact and build a legacy, and we reward performance and impact players with generous equity and incredible career growth opportunities.

About the Role

As the Director of Safety Operations, this leader will own and build all aspects of the safety culture, compliance, risk management, investigations, reporting, and loss prevention programs and capabilities across the organization. This person will actively identify and analyze potential opportunities to reduce risk, build policies and processes that bolster safety in our operations, and partner with cross-functional teams to implement solutions. This person will track performance and maintain an accountability system that ensures the well-being of teammates and the broader Veho community.

It will be critical for this leader to analyze potential trends and areas of opportunity, and develop a framework that promotes safety, loss prevention, and incentivizes consistent adherence to and development of policies, execution of processes, and reporting of potential issues.

This role will define the process for coordinating injury and/or incident response efforts and investigations.

This person will report directly to the Head of Supply Chain Operations. This person will work directly with our ground operations, transportation and logistics, live operations, driver and marketplace, delivery experience, operations excellence, systems security, and legal teams to continuously improve our operations and ensure that we continue building a safe and secure environment for our teammates and the broader Veho community.

Responsibilities Include:

Own and continuously enhance Veho’s culture of safety, programs, and capabilities across all operational levels.
Elevating your team’s performance and skills to meet the current and future needs of our operations, while always ensuring the well-being, engagement, and development of your teammates
Building policies and processes that ensure the safety of our teammates and the broader Veho community, and comply with all applicable regulations
Identifying and analyzing potential risks and hazards associated with our operations, and leading continuous improvement efforts to reduce risk
Partnering with Program Management and our Process and Industrial Engineering team to ensure processes incorporate the appropriate safety frameworks for our operating teams
Partnering with Learning & Development to provide our teams with the training required to implement
Partnering with Procurement to ensure tools required to adhere to policies and execute process are provided
Ensuring policy is understood and acknowledged across all levels of the organization
Partnering with operating teams to ensure consistent policy adherence and process execution
Maintaining open communication channels to address questions, concerns, and feedback
Measuring performance and adherence to policies and process
Conducting audits to identify non-compliance and implement solutions to reduce risk
Partnering with local leadership to strengthen safety in our operations at the local level
Coordinating safety-related incident response and investigation, as needed
Partnering with cross-functional senior leadership to define and clearly communicate responsibilities and accountability frameworks that support our culture of safety
Design and implement AI-powered workflows that meaningfully support the business

What You Bring:

Demonstrated passion for ensuring the safety and well-being of teammates, in and outside of reporting relationships
7-10 years of progressive safety leadership experience in warehouse and/or shipping and logistics operations
Demonstrated track record of continuous improvement and exceptional project management
Deep understanding of local, regional, and federal regulations (e.g., OSHA, FMCSA) and inherent drive to exceed the minimum/set the new standards
First principles approach to building and implementing policies and processes by working directly with teammates and identifying potential gaps
Ability to communicate effectively across all levels of the organization and build trust
Strong commitment to cross functional partnership as the means to successfully build improvements
Analytical rigor and ability to communicate complex issues in clear, succinct, and digestible ways
Proficient in Google suite and/or Microsoft Office suite
Willingness to work flexible hours to support our safety operations
50% travel to site locations required

Compensation

$180,000-$190,000 per year

The pay range is subject to the discretion of the Company. Additionally, Veho offers a competitive equity package, comprehensive medical, dental, and vision coverage as well as other benefits such as 401k and generous PTO for full-time roles.

Veho is a growth company that looks for team members to grow with it. No matter the location, or the role, every Veho teammate shares one galvanizing mission: driving commerce forward with a customer-centric delivery and returns experience that’s built for the modern era. We are deeply value-driven (Team Up, Drive Impact, Take Ownership, Solve Bigger, Obsess Over Experience, Make Today Count) and care tremendously about investing in our high-performers.

Join us in building the future of ecommerce logistics and in doing the work of our lifetime!

All California applicants please reference our California Applicant Privacy Notice located here.

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To comply with government reporting requirements, we invite candidates to participate in the self-identification survey below. Your completion of this form is entirely optional, and your decision will neither influence the hiring process nor any subsequent stages. Any information you choose to share will be kept confidential and stored in a secure file. As outlined in our Equal Employment Opportunity policy, we uphold a commitment to non-discrimination based on any protected group status specified in applicable laws.

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VEVRAA requires Government contractors to take affirmative action to employ and advance in employment protected veterans. To help us measure the effectiveness of our outreach and recruitment efforts of veterans, we are asking you to tell us if you are a veteran covered by VEVRAA. If you believe that you belong to any of the following categories of protected veterans, please indicate by making the appropriate selection.

Veteran status descriptions

Disabled veteran

A veteran who served on active duty in the U.S. military and is entitled to disability compensation (or who but for the receipt of military retired pay would be entitled to disability compensation) under laws administered by the Secretary of Veterans Affairs, or was discharged or released from active duty because of a service-connected disability

Recently separated veteran

A veteran separated during the three-year period beginning on the date of the veteran's discharge or release from active duty in the U.S military, ground, naval, or air service

Active duty wartime or campaign badge veteran

A veteran who served on active duty in the U.S. military during a war, or in a campaign or expedition for which a campaign badge was authorized under the laws administered by the Department of Defense

Armed Forces service medal veteran

A veteran who, while serving on active duty in the U.S. military ground, naval, or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985 (61 Fed. Reg. 1209).

Veteran status

Req ID: R803

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